Making use of assistance services

The staff of our emergency center will provide you with immediate assistance if you need help within your assistance insurance policy.

24-hour emergency number for assistance services:
+49 (0) 89 55 987 -641

The services include:


  • Assistance in case of loss of means of payment
  • Assistance in case of loss of travel documents
  • Assistance in the event of criminal prosecution
  • Return journey in case of an emergency
  • Arrival of a person in a position of trust in case of an emergency

If you require insurance services, please contact our 24-hour emergency number as early as possible to coordinate any further steps.

Do you require advice?
Your contacts:
Corporate Clients

Patricia Cürten, Andreas Hübbers
and Katja Lux from our
Corporate Clients team.

Phone: +49 (0) 2247 9194 -21
Fax: +49 (0) 2247 9194 -40
Email: gruppenvertrag@dr-walter.com