Making use of assistance services

The staff of our emergency center will provide you with immediate assistance if you need help within your assistance insurance policy.

24-hour emergency number for assistance services:
+49 (0) 89 55 987 -641

The services include:


  • Assistance in case of loss of means of payment
  • Assistance in case of loss of travel documents
  • Assistance in the event of criminal prosecution
  • Return journey in case of an emergency
  • Arrival of a person in a position of trust in case of an emergency

If you require insurance services, please contact our 24 hour emergency number as early as possible to coordinate any further steps.

Do you require advice?
Your contacts:
Corporate Clients

Patricia Cürten, Andreas Hübbers
and Katja Lux from our
Corporate Clients team.

Phone: +49 (0) 2247 9194 -21
Fax: +49 (0) 2247 9194 -40
Email: gruppenvertrag@dr-walter.com